There is a reason that
offshore outsourcing in India is so popular: it works. Here are
a few reasons why:
1. India is the second fastest growing major
economy in the world with a GDP (Gross Domestic Product) growth rate
of 9.2% at the end of the second quarter of 2006–2007 (source:
Wikipedia).
2. India has a stable, peaceful government that has a history of
over 60 years of democracy; this stable environment provides a low
risk outsourcing opportunity when compared to other foreign markets.
3. Indians understands service; the service sector accounts for
over 50 per cent of India's GDP. The culture is polite, responsive,
and courteous. This makes for a congenial relationship with partners
and their customers.
4. India is a talent-rich country which prides itself in higher
education with over 18,000 colleges and universities. Ironically, 17
percent of Indian college graduates are unemployed, which is higher
than middle or high school graduates. College grads need work.
5. India works while the U.S. sleeps. The 12 hour average time
difference between India and the U.S. provides for 24/7 around the
clock service.
6. Over 80 percent of U.S. companies surveyed have ranked India
as their first choice for offshore outsourcing.
7. Over half of U.S. based Fortune 500 companies employ Indian
outsource talent.
8. By 2010, it is estimated that India will have the highest
number of English speakers in the world (source: Tracking India).
9. The Indian culture is a quality driven culture and naturally
understands doing things right the first time.
10. India labor costs are a fraction of the U.S. labor rates.
Typical salaries for technical staff range from $6,000 to $15,000
annually, while the U.S. equivalent worker commands a six figure
annual income.